Contact Us

Contact Us

Welcome to PRIMO MALL STORE! We are here to assist you with any questions or concerns you may have. Please feel free to reach out to us using any of the following methods:

Customer Support Email

If you have any general inquiries, product-related questions, or need assistance with your order, please email our customer support team at We strive to respond to all emails within 24-48 hours.

Phone Support

For urgent matters or if you prefer to speak with someone directly, you can contact our customer support team by phone. Our phone lines are open during business hours from Monday to Friday, 9:00 AM to 5:00 PM (EST). Please call +1-701-306-6936 to get in touch with us.

Live Chat

If you need immediate assistance or have quick questions, our live chat feature is available on our website. Simply click on the chat icon located in the bottom right corner of your screen, and one of our friendly customer support representatives will be happy to assist you.

Social Media

You can also reach out to us via social media platforms. We are active on Facebook, Instagram, TikTok, Pinterest and Twitter. Follow us @primomallstore for updates, promotions, and to get in touch with our team through direct messaging.


Before contacting us, we recommend checking out our Frequently Asked Questions (FAQ) page. We have compiled a list of common queries and their answers to provide you with quick solutions. Visit our FAQ page to find the information you're looking for.